• Cannot be worn in water.
• If wet, wipe dry immediately.
• Magnetic clasp may affect the heart monitor of smart watches.

IMPORTANT NOTE!!! ***USPS is currently experiencing delays in shipment times due to staff shortages. Delivery times are all estimated. Every region, state, county, city, & town will vary.***

Read full shipping costs and how they are calculated under our FAQ section.

 

All pieces shipped USPS - International shipping NOT available.

All orders shipped out 2-3 business days after receiving order.

Custom Orders are shipped out up to 5 days after receiving order.

 

All orders receive USPS Tracking No. once product is shipped. Tracking number will be emailed and text to you.

 

**Due to COVID, the USPS is experiencing an increase of mail and a decrease in staff. Delivery time is not guaranteed. Please allow for more time.

• FREE Priority Shipping USPS on orders $30 or more (Unless otherwise noted)
• USPS Priority Mail (2 - 3 Days)
• USPS First Class Ground (4 - 6 Days)
• Hawaii & Alaska - Priority Mail Only (Allow 1-2 Days more)

 

Read full shipping costs and how they are calculated under our FAQ section.

I understand how difficult it can be to choose personal items online. You may change your mind and I want you to be 100% satisfied with your purchase! You are welcome to return or exchange any item within 60 days of receiving your item(s) for a full refund. I will email you a return shipping label. Refunds do not include the original (1st) shipping cost.​ Please be sure to contact me as soon as possible so that I can understand the reason for your return or exchange: return@newenglandknots.com. Read the complete exchange policy here.

I stand behind my craftsmanship. If your bracelet or necklace should break with normal wear, I will be happy to repair it or replace it. Read the complete exchange policy here.