• DO NOT wear your piece in water or submerge for an extended period of time. If it gets wet, wipe dry immediately. Water can increase the oxidation process. Excessive sweat may also increase oxidation.
• There is a very light coating that helps prevent some tarnish for a certain period of time, but just like any type of metal, tarnishing will occur eventually.
• Chain maille is light and strong, but it is not idestructable. Always be aware of your piece and prevent snagging, dropping, or hitting.
• When finished wearing your piece be sure to wipe dry of any moisture, sweat, etc. Store you piece in either the provided anti-tarnish bag OR plastic jewelry bag with anti-tarnish "tab". The anti-tarnish bag OR "tab" help slow the oxidation process.
• Clean your piece witha jewelry cloth. I suggest Cousin Cleaning & Polishing Cloth or a similar brand safe for polishing precious metal jewelry.
• DO NOT USE ANY TYPE OF HOUSEHOLD CLEANERS!
• Only use jewelry safe cleaners that you know will be safe for METAL, PRECIOUS METALS & CRYSTALS.
• WARNING: CHOKING HAZARD, SMALL PARTS. ADULT SUPERVISION REQURED FOR CHILDREN UNDER 10.

IMPORTANT NOTE!!! ***USPS is currently experiencing delays in shipment times due to staff shortages. Delivery times are all estimated. Every region, state, county, city, & town will vary.***

Read full shipping costs and how they are calculated under our FAQ section.

 

All pieces shipped USPS - International shipping NOT available.

All orders shipped out 2-3 business days after receiving order.

Custom Orders are shipped out up to 5 days after receiving order.

 

All orders receive USPS Tracking No. once product is shipped. Tracking number will be emailed and text to you.

 

**Due to COVID, the USPS is experiencing an increase of mail and a decrease in staff. Delivery time is not guaranteed. Please allow for more time.

• FREE Priority Shipping USPS on orders $30 or more (Unless otherwise noted)
• USPS Priority Mail (2 - 3 Days)
• USPS First Class Ground (4 - 6 Days)
• Hawaii & Alaska - Priority Mail Only (Allow 1-2 Days more)

 

Read full shipping costs and how they are calculated under our FAQ section.

I understand how difficult it can be to choose personal items online. You may change your mind and I want you to be 100% satisfied with your purchase! You are welcome to return or exchange any item within 60 days of receiving your item(s) for a full refund. I will email you a return shipping label. Refunds do not include the original (1st) shipping cost.​ Please be sure to contact me as soon as possible so that I can understand the reason for your return or exchange: return@newenglandknots.com. Read the complete exchange policy here.

I stand behind my craftsmanship. If your bracelet or necklace should break with normal wear, I will be happy to repair it or replace it. Read the complete exchange policy here.

Crystals should never be used in place of medical attention.

Remember, crystals can never replace consultation with a medical professional, and should only ever be used in conjunction with the medicine you are receiving!

 

All crystal healing uses and metaphysical definitions are provided as a means of education and do not imply a guarantee of effect. Those suffering from an illness should consult with their General Practitioner FIRST. Crystal healing and other types of energy work are holistic complementary healthcare, not to be considered as a substitute for conventional medicine. 

 

If you have a serious health issue, you should consult your doctor and make complementary healing only part of a complete health care program.

 

Crystals are not instant spirituality or a replacement for your personal inner work. Crystals will not solve all your problems, or magically remove your issues. The additional positive energy may help your body heal itself of physical ailments, although we make no health claims.